AI Onboarding Flow

About

At Lawtrades, onboarding was slow and form-heavy, leading to drop-offs and incomplete profiles. We introduced an AI-powered profile generator to turn resume uploads into structured, editable profiles.

I led the full UI redesign of this new onboarding experience.

Type

UX/UI, Market Research

Timeline

Sept 2025

Tools

Figma, Linear
The Problem
The original onboarding experience required users to:
- Manually input extensive professional history
- Navigate multiple long-form screens
- Interpret unclear instructions about profile expectations

This created:
- High abandonment rates
- Incomplete profiles
- Increased support tickets
- Delayed time-to-marketplace